The removal and adding of serialization can be combined with a script or task sequence. Applying the license files places the new serial number on the machine and sets it as the active license. Using the licensing files created previously, run the AdobeSerialization application with administrator rights on the machine. Idm download for mac os x. The Volume Serializer (VL) is used to activate Office 2019 for Mac or Office 2016 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office. Download the Volume License (VL) Serializer from the VLSC. Idm download for mac os x. The Volume Serializer (VL) is used to activate Office 2019 for Mac or Office 2016 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office. Download the Volume License (VL) Serializer from the VLSC.
To reserialize Acrobat with a different serial number using the Adobe Provisioning Toolkit Enterprise Edition (APTEE) tool.
- Acrobat DC
- Acrobat Classic 2017
- Acrobat Classic 2015
Follow the steps below to reserialize Acrobat with a different serial number using the APTEE tool (Adobe Provisioning Toolkit Enterprise Edition):
- Win
Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.exe file.Mac
Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.dmg file. - Open the Command Prompt (Win) or Terminal (Mac) as Administrator, and navigate to the location of the PRTK tool.
- Create a prov.xml file using the new serial key. Run the following command with administrative privileges in Command Prompt (Windows) or Terminal (Mac):adobe_prtk --tool=VolumeSerialize --generate --serial=<new serial number> --leid=<Acrobat LEID> --regsuppress=ss --eulasuppress [--provfile=<Absolute path to prov.xml>]
- Unserialize the existing serial key using the following command:
adobe_prtk --tool=UnSerialize --leid=<LEID> --deactivate --force [–removeSWTag]Note:The return code for this command may be 0 or 29.- Return code 0 - License is deactivated successfully.
- Return code 29 - License is already deactivated on the machine. If a user launches Acrobat post serial expiry date, the serial license is deleted from the machine.
- Reserialize Acrobat using the newly created prov.xml file. Use the following command:adobe_prtk --tool=VolumeSerialize [--provfile=<Absolute path to prov.xml>] --stream
Product | Win | Mac |
Acrobat DC (ETLA serial key) - To be used only in unserialize command | V7{}AcrobatETLA-12-Win-GM | V7{}AcrobatETLA-12-Mac-GM |
Acrobat DC (ETLA serial key) | V7{}AcrobatCont-12-Win-GM | V7{}AcrobatCont-12-Mac-GM |
Acrobat Classic 2017 | V7{}AcrobatESR-17-Win-GM | V7{}AcrobatESR-17-Mac-GM |
Acrobat Classic 2015 | V7{}AcrobatESR-12-Win-GM | V7{}AcrobatESR-12-Mac-GM |
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Caution:
Creative Cloud Packager is no longer in development and no updates will be provided. Also, Creative Cloud Packager cannot be used to create packages that include Creative Cloud 2019 apps or later. Learn More.
We recommend that you use the create package workflows provided in the Adobe Admin Console.
See how to create Named User Licensing packages and Shared Device Licensing packages.
Creative Cloud Enterprise customers can remove old and apply new serialized licensing to end-user machines without reinstalling the software. This article explains how to apply and verify serialized licenses.
You can either apply new serialized licensing or see Solutions, if you are experiencing the following error:
'Your license is expiring'
Note:
Contact your Account Representative or Adobe, if you are unaware about the changes in serialized licensing.
Volume License Serializer
Use the Creative Cloud Packager to generate new license files and apply the licenses to your existing user base. The AdobeSerialization and RemoveVolumeSerial application provided must be run with administrative rights. System management tools can be used to deploy these files. No command-line arguments are required. These tools are designed to run silently in the background.
Caution:
Before applying licensing, exit all Adobe applications. They use the licensing files and can damage your licensing if running during this process.
- Using a valid Creative Cloud ENT serial number, create a set of license files in the Creative Cloud Packager.Use the one year expiring serial number you were provided by your Account Representative, if issued. Otherwise, the Adobe Licensing website contains the most updated Creative Cloud ENT serial numbers. Contact Adobe for assistance locating the correct serial number.
- Uninstall the Creative Cloud desktop app, if installed.The Creative Cloud desktop app is not recommended on serialized machines. Any users that login with a named user license can disrupt serialized licensing.Administrative users can run a utility to uninstall the Creative Cloud desktop app. IT Administrators can silently run a command against machines to remove the application using system management software such as SCCM or Casper. For instructions, see uninstall the Creative Cloud desktop app.
- Remove existing serialization from end-user machines.Removing your existing expiring serial number prevents future installations using the incorrect licensing. This step removes all Creative Cloud ENT licenses from the machine. Although a serial number was used to generate the files, it is not required to remove serialization.Using the licensing files created previously, run the RemoveVolumeSerial application with administrator rights on the machine. Alternatively, run he application silently with a system management application, such as SCCM or Casper.
- The removal and adding of serialization can be combined with a script or task sequence. Applying the license files places the new serial number on the machine and sets it as the active license.Using the licensing files created previously, run the AdobeSerialization application with administrator rights on the machine. Alternatively, run the application silently with system management application, such as SCCM or Casper.Note:More command-line parameters are not necessary for removing existing serialization or applying new one. The application is designed to run silently. Most users so not even see the command window. The success or failure is recorded in the oobelib.log. For more information, see verify serialized license.
There are two methods to verify that your licensing has been applied. The licensing tool logs success and failure in the oobelib.log file. Furthermore, during installation and launch, the products write an ISO file that contains the type of licensing.
The RemoveVolumeSerial and AdobeSerialization application write success/failure in the oobelib.log file. If run from a user account, it appears in the user temporary folder. System management tools typically run in System or Root access. These tools place the log in the system log location.
- User Log Location
- Windows
Users<username>AppDataLocalTemp - Mac
/Users/<username>/Library/Logs
- Windows
- System and Root Log Locations
- Windows
WindowsTemp - Mac
/tmp
- Windows
For information on reading the log, see Logging.
During installation and launch of the Creative Cloud products a software ISO tag is written to the operating system. These can also be used to determine the actual license being used by the product. You can use management systems to scan for the Return codes or software tags to verify the licensing status.
ISO tags are stored in the following location.
- Windows
%PROGRAMDATA%regid.1986-12.com.adobe - Mac
/Library/Application Support/regid.1986-12.com.adobe
Important information for license verification
Numbers for mac excel. They show up, but are skipped when hitting return, so I can't enter data unless I go back and click on that particular field, out of order. The pop up selections are indeed there, I just don't know why it doesn't cycle through. After struggling to use the Help guide, I finally see how to format the cells to take the data, I just can't actually enter the data in an easy, quick manner. And the input forms don't match all the columns in the table, mysteriously skipping over columns formatted with pop up menus.
- These files are typically generated on installation and product launch. Running the license files does not generate these files.
- The Creative Cloud Enterprise file resembles regid.1986-12.com.adobe_V7{}CreativeCloudEnt-1.0-{Win|Mac}-GM-MUL.
- The license being applied to the machine is encoded and near the bottom of the ISO file in a field called <swid:serial_number>.
- The encoded version is used by all machines.
Microsoft Office Serializer
To decode the serial number
Self-Service
- Use the Create License File mentioned option above to generate license files using your serial number.
- Apply your new serial number to a machine.
- Open the OOBELib.log file and scroll to the bottom. Your encoded serial number appears after LEIDLocForType2A entry written for SN.
Adobe Customer Care
- Open a support case through your One Console and include the encoded serial number.
- Adobe representatives can provide you with the last four digits of the decoded serial number.
- You can then match these four digits to the serial number on the Adobe Licensing Website.
swid:serial_number>909606447913687855252363</swid:serial_number>